IntegraBot.ai

## What is Integrabot?

Integrabot is a Brazilian AI-powered customer service automation platform built specifically for companies operating on WhatsApp. Developed by Alta Forja, Integrabot enables businesses to deploy AI Agents directly within the official WhatsApp Business Platform via Meta's Cloud API. The platform is designed to handle routine customer interactions autonomously, while seamlessly handing off complex cases to human team members — complete with full conversation history and context. Built in Brazil for Brazilian businesses, Integrabot offers Portuguese-language support, secure local data storage, and pricing tailored to the national market.

## Key Features

- **Official WhatsApp Integration:** Connects to WhatsApp Business Platform exclusively through Meta's official Cloud API, ensuring compliance with opt-in requirements, 24-hour messaging windows, pre-approved templates, and human escalation policies.

- **AI Agent Automation:** AI Agents respond to customer inquiries, qualify leads, schedule meetings, and update CRM systems — all without human intervention for routine tasks.

- **Human Escalation with Full Context:** When a case requires a human touch, the AI Agent transfers the conversation to a team member with the complete chat history, assigned responsible party, and suggested next steps already in place.

- **Knowledge Base (RAG):** Agents read your company's documentation, PDFs, and manuals before responding — they cite sources and never fabricate answers not found in your materials.

- **Audio and Image Understanding:** Agents can transcribe and respond to voice messages and interpret images such as product photos, payment receipts, and documents.

- **Multiple Agents per Number:** Businesses can deploy separate AI Agents for different functions (e.g., scheduling vs. pricing inquiries) on the same WhatsApp number, each with its own objective, tone, and defined limits.

- **App Coexistence:** Teams can continue using the WhatsApp Business app on mobile. When a human responds via the app, the Agent automatically recognizes this and pauses its responses for that conversation.

- **Flexible Pricing Plans:** Three tiers are available — Starter (R$97/month, 1,000 AI messages, 1 Agent), Pro (R$297/month, 10,000 AI messages, 3 Agents), and Enterprise (R$997/month, 100,000 AI messages, 10 Agents) — all with a 7-day free trial and no credit card required.

## What Makes Integrabot Unique

What sets Integrabot apart is its unwavering commitment to operating exclusively within Meta's official WhatsApp Business Platform infrastructure. Unlike unofficial WhatsApp automation tools that risk being blocked or suspended, Integrabot uses only the Cloud API — meaning businesses never face unexpected service disruptions due to policy violations.

Beyond compliance, Integrabot's intelligent handoff system is a standout feature. The transition between AI and human agents is frictionless: customers never need to repeat themselves, and agents always know exactly where the conversation stands. The platform's support for audio transcription, image interpretation, and RAG-based knowledge retrieval makes it far more capable than simple chatbot solutions.

Finally, its Brazilian-first identity — local support, local data security, and local pricing — makes it a practical and trustworthy choice for Brazilian companies looking to scale customer service operations without sacrificing control or compliance.