## What is 88Agents?
88Agents is a powerful platform designed for developers and builders who want to create chatbots and AI agents without the hassle of stitching together half-baked workflows or rigid, locked-in solutions. Built by builders, for builders, 88Agents gives you full control over your keys, your models, and your deployment — starting simple and scaling to meet even the most complex client requirements. Whether you need a straightforward FAQ bot or a sophisticated AI agent capable of querying databases and connecting to external APIs, 88Agents handles it all from a single, unified platform. Powered by leading AI providers including OpenAI, Anthropic, and Google, it's designed to grow alongside your ambitions.
## Key Features
**Multi-Channel Deployment**
88Agents lets you deploy chatbots and agents across multiple channels from a single configuration. Supported channels include a customizable website chat widget, Slack (with support for DMs and channel mentions), and email via IMAP/SMTP. Each channel shares the same knowledge base and personality, ensuring a consistent experience across every customer touchpoint.
**Bring Your Own Keys & Model Flexibility**
One of the platform's standout features is its model-agnostic approach. With support for 20+ models across three major AI providers — OpenAI, Anthropic, and Google Gemini — you can switch models without changing a single line of code. When new models drop or pricing shifts, you can adapt instantly and optimize freely.
**Versatile Knowledge Sources**
88Agents supports an impressive range of knowledge sources to train your chatbots and agents, including:
- **Documents** – PDFs, Word files, text, and Markdown
- **Websites** – Full site crawls or specific pages with auto-sync scheduling
- **Datasets** – CSV and JSON files with template-based parsing
- **YouTube** – Videos, channels, and playlists with automatic transcript extraction
- **FAQs** – Question-answer pairs for precise, exact-match responses
**Visibility & Analytics**
Every conversation is logged and fully searchable, giving you complete transparency into what your chatbots and agents are doing. The analytics dashboard tracks conversations, token usage, response times, and recent activity. You can also enable contact collection to capture visitor information directly through the chat interface.
## What Makes 88Agents Unique
88Agents was born out of genuine frustration with existing tools — the kind that force builders to wire up complicated workflows or rely on templates that only half-work. The result is a platform that feels refreshingly practical and honest about what builders actually need.
What truly sets it apart is its seamless progression from simple chatbot to full AI agent. Most platforms make you choose one or the other, or switch tools entirely as your needs evolve. With 88Agents, you start with a smart chatbot that answers questions and captures leads, and scale into powerful agents that connect to APIs, trigger workflows, and query databases — all on the same reliable infrastructure.
Combined with complete model freedom, rich multi-source knowledge ingestion, and real-time conversation visibility, 88Agents positions itself as the platform that doesn't get in your way. No vendor lock-in, no credit card required to get started — just a solid foundation for building whatever your clients need.