The best way to compare ChatShape vs. Ribbo AI: features, plans, pricing, training, installation, and more.
Custom trained AI to handle customer support and lead generation on your website. No credit card required.
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Leverages ChatGPT technology with your data to handle 40-70% of customer support inquiries.
Learn more about Ribbo AI →
ChatShape - Pricing | Ribbo AI - Pricing |
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Free$0 /month 20 msgs/mo, 2 chatbots, 20,000 chars/chatbot Hobby$19 /month 500 msgs/mo, 10 chatbots, 500,000 chars/chatbot Standard$48 /month 4,000 msgs/mo, 25 chatbots, 5,000,000 chars/chatbot Pro$398 /month 30,000 msgs/mo, 50 chatbots, 10,000,000 chars/chatbot Enterprise Need unlimited capacity or custom integrations? | Free$0 1 chatbot, 30 messages, 1M characters, 5 MB files Small$20/mo 2 chatbots, 2k messages, 2M characters, 10 MB files Medium$50/mo 5 chatbots, 5k messages, 4M characters, 30 MB files Large$100/mo 15 chatbots, 10k messages, 6M characters, 70 MB files Enterprise$500/mo 50 chatbots, 40k messages, 12M characters, 100 MB files |
ChatShape - Training | Ribbo AI - Training |
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FilesCan train on files like PDF, DOCX, etc. | FilesCan train on files like PDF, DOCX, etc. |
Website URLsCan train on a website URL | Website URLsCan train on a website URL |
Interact with 5000+ servicesCan trigger Actions in 5000+ services via Zapier, Make.com, Pabbly and others | Interact with 5000+ servicesCan trigger Actions in 5000+ services via Zapier, Make.com, Pabbly and others |
Interact with APIsCan interact with services via custom API | Interact with APIsCan interact with services via custom API |
Integrate with e-commerceCan provide Shopify or WooCommerce store inventory and order status | Integrate with e-commerceCan provide Shopify or WooCommerce store inventory and order status |
SitemapCan train on a sitemap | SitemapCan train on a sitemap |
Simple textCan train on plain text | Simple textCan train on plain text |
Youtube videoCan train on YouTube video transciptions | Youtube videoCan train on YouTube video transciptions |
Connect to NotionCan connect to Notion | Connect to NotionCan connect to Notion |
Connect to Google DriveCan connect to Google Drive | Connect to Google DriveCan connect to Google Drive |
Connect to DropboxCan connect to Dropbox | Connect to DropboxCan connect to Dropbox |
Manual RetrainingAllows manual recrawling of linked websites and other data sources | Manual RetrainingAllows manual recrawling of linked websites and other data sources |
Automatic RetrainingPeriodically recrawls linked websites and other data sources | Automatic RetrainingPeriodically recrawls linked websites and other data sources |
ChatShape - Features | Ribbo AI - Features |
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Conversation HistoryHas an inbox or logs for conversation history | Conversation HistoryHas an inbox or logs for conversation history |
Smart PromptsHas smart prompts to start conversations | Smart PromptsHas smart prompts to start conversations |
MultilingualSupports multiple languages | MultilingualSupports multiple languages |
Model SwitchingSupports GPT3.5 or GPT4 | Model SwitchingSupports GPT3.5 or GPT4 |
AnalyticsHas messaging or chatbot analytics | AnalyticsHas messaging or chatbot analytics |
Capture LeadsCan capture user email addresses | Capture LeadsCan capture user email addresses |
Human HandoverCan hand over to a human representative in the same conversation | Human HandoverCan hand over to a human representative in the same conversation |
Human EscalationCan ask to speak to a human later | Human EscalationCan ask to speak to a human later |
Manual ResyncAllows manual recrawling of linked websites | Manual ResyncAllows manual recrawling of linked websites |
Auto ResyncAutomatically recrawls linked websites | Auto ResyncAutomatically recrawls linked websites |
Show SourcesShows sources used to generate answers | Show SourcesShows sources used to generate answers |
Alternative LLMsSupports other Large Language Models | Alternative LLMsSupports other Large Language Models |
Fine-TuningDedicated flow for correcting chatbot answers | Fine-TuningDedicated flow for correcting chatbot answers |
Use own OpenAI API keyCan use own OpenAI API (or other LLM) key to eg. send more GPT-4 messages | Use own OpenAI API keyCan use own OpenAI API (or other LLM) key to eg. send more GPT-4 messages |
GDPRIs compatible with EU privacy laws to protect business and customer personal information | GDPRIs compatible with EU privacy laws to protect business and customer personal information |
Team managementCan add team members to collaborate and manage a chatbot in an organization | Team managementCan add team members to collaborate and manage a chatbot in an organization |
ChatShape - Installation | Ribbo AI - Installation |
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Website widgetCan install the chatbot as a widget on a website | Website widgetCan install the chatbot as a widget on a website |
Embed (iFrame)Can install the chatbot as an iFrame embed on a website | Embed (iFrame)Can install the chatbot as an iFrame embed on a website |
Share linkCan share the chatbot via a link | Share linkCan share the chatbot via a link |
Chatbot APICan interact with the chatbot through API | Chatbot APICan interact with the chatbot through API |
Chatbot For SlackCan use the chatbot through Slack | Chatbot For SlackCan use the chatbot through Slack |
Chatbot For TelegramCan use the chatbot in Telegram | Chatbot For TelegramCan use the chatbot in Telegram |
Chatbot For WhatsappCan use the chatbot through Whatsapp | Chatbot For WhatsappCan use the chatbot through Whatsapp |
Chatbot For ZapierCan use the chatbot through Zapier | Chatbot For ZapierCan use the chatbot through Zapier |
Chatbot For InstagramCan use the chatbot through Instagram | Chatbot For InstagramCan use the chatbot through Instagram |
Chatbot For Facebook MessengerCan use the chatbot through Facebook Messenger | Chatbot For Facebook MessengerCan use the chatbot through Facebook Messenger |
Chatbot For Microsoft TeamsCan use the chatbot through Microsoft Teams | Chatbot For Microsoft TeamsCan use the chatbot through Microsoft Teams |
ChatShape - Customization | Ribbo AI - Customization |
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Brand colorsCan customize brand colors | Brand colorsCan customize brand colors |
Welcome messageCan customize the welcome message | Welcome messageCan customize the welcome message |
Message input placeholderCan customize text input placeholder | Message input placeholderCan customize text input placeholder |
Bubble textCan add/customize bubble text | Bubble textCan add/customize bubble text |
Launcher iconCan upload a custom icon for the button that opens a chatbot on website | Launcher iconCan upload a custom icon for the button that opens a chatbot on website |
Remove brandingOption to remove branding (whitelabeling) | Remove brandingOption to remove branding (whitelabeling) |
Custom domainOption for a custom domain for the embed URL | Custom domainOption for a custom domain for the embed URL |
Custom CSSCan provide custom CSS to fully modify the chatbot appearance | Custom CSSCan provide custom CSS to fully modify the chatbot appearance |
Usage limitsOption to limit chatbot usage (eg. messages) in a month | Usage limitsOption to limit chatbot usage (eg. messages) in a month |
Domain AllowlistAllow installation only on predefined domains to prevent unauthorized chatbot usage | Domain AllowlistAllow installation only on predefined domains to prevent unauthorized chatbot usage |