Chatbot Arena: Find the Best Chatbot Builder

ChatGPT for every website. Instantly answer your visitors' questions with a personalized chatbot trained on your website content.

Pricing

Chaindesk - Pricing	SiteGPT - Pricing
Free$0/mo 1 Agent, 200 messages, 20,000 words, 20,000 MB/file Growth$25/mo 2 Agents, 10,000 messages, 30,000,000 words, 30,000,000 MB/file Pro$99/mo 5 Agents, 20,000 messages, 60,000,000 words, 60,000,000 MB/file Enterprise$499/mo 100 Agents, 200,000 messages, 300,000,000 words, 300,000,000 MB/file	Growth$49/mo 2 chatbots, 55000 messages/mo Pro$99/mo 5 chatbots, 10000 messages/mo Elite$999/mo Unlimited chatbots, Unlimited messages/mo

Training

What sources of information can be used for training of the chatbot? A variety of different options means less work to prepare or convert training data.

Chaindesk - Training	SiteGPT - Training
Files Can train on files like PDF, DOCX, etc.	Files Can train on files like PDF, DOCX, etc.
Website URLs Can train on a website URL	Website URLs Can train on a website URL
Interact with 5000+ services Can trigger Actions in 5000+ services via Zapier, Make.com, Pabbly and others	Interact with 5000+ services Can trigger Actions in 5000+ services via Zapier, Make.com, Pabbly and others
Interact with APIs Can interact with services via custom API	Interact with APIs Can interact with services via custom API
Integrate with e-commerce Can provide Shopify or WooCommerce store inventory and order status	Integrate with e-commerce Can provide Shopify or WooCommerce store inventory and order status
Sitemap Can train on a sitemap	Sitemap Can train on a sitemap
Simple text Can train on plain text	Simple text Can train on plain text
Youtube video Can train on YouTube video transciptions	Youtube video Can train on YouTube video transciptions
Connect to Notion Can connect to Notion	Connect to Notion Can connect to Notion
Connect to Google Drive Can connect to Google Drive	Connect to Google Drive Can connect to Google Drive
Connect to Dropbox Can connect to Dropbox	Connect to Dropbox Can connect to Dropbox
Manual Retraining Allows manual recrawling of linked websites and other data sources	Manual Retraining Allows manual recrawling of linked websites and other data sources
Automatic Retraining Periodically recrawls linked websites and other data sources	Automatic Retraining Periodically recrawls linked websites and other data sources

Chaindesk - Training

SiteGPT - Training

Files

Can train on files like PDF, DOCX, etc.

Files

Can train on files like PDF, DOCX, etc.

Website URLs

Can train on a website URL

Website URLs

Can train on a website URL

Interact with 5000+ services

Can trigger Actions in 5000+ services via Zapier, Make.com, Pabbly and others

Interact with 5000+ services

Can trigger Actions in 5000+ services via Zapier, Make.com, Pabbly and others

Interact with APIs

Can interact with services via custom API

Interact with APIs

Can interact with services via custom API

Integrate with e-commerce

Can provide Shopify or WooCommerce store inventory and order status

Integrate with e-commerce

Can provide Shopify or WooCommerce store inventory and order status

Sitemap

Can train on a sitemap

Sitemap

Can train on a sitemap

Simple text

Can train on plain text

Simple text

Can train on plain text

Youtube video

Can train on YouTube video transciptions

Youtube video

Can train on YouTube video transciptions

Connect to Notion

Can connect to Notion

Connect to Notion

Can connect to Notion

Connect to Google Drive

Can connect to Google Drive

Connect to Google Drive

Can connect to Google Drive

Connect to Dropbox

Can connect to Dropbox

Connect to Dropbox

Can connect to Dropbox

Manual Retraining

Allows manual recrawling of linked websites and other data sources

Manual Retraining

Allows manual recrawling of linked websites and other data sources

Automatic Retraining

Periodically recrawls linked websites and other data sources

Automatic Retraining

Periodically recrawls linked websites and other data sources

Features

What other features are offered to make creating, managing and monitoring your chatbot easier?

Chaindesk - Features

SiteGPT - Features

Conversation History

Has an inbox or logs for conversation history

Conversation History

Has an inbox or logs for conversation history

Smart Prompts

Has smart prompts to start conversations

Smart Prompts

Has smart prompts to start conversations

Multilingual

Supports multiple languages

Multilingual

Supports multiple languages

Model Switching

Supports GPT3.5 or GPT4

Model Switching

Supports GPT3.5 or GPT4

Analytics

Has messaging or chatbot analytics

Analytics

Has messaging or chatbot analytics

Capture Leads

Can capture user email addresses

Capture Leads

Can capture user email addresses

Human Handover

Can hand over to a human representative in the same conversation

Human Handover

Can hand over to a human representative in the same conversation

Human Escalation

Can ask to speak to a human later

Human Escalation

Can ask to speak to a human later

Manual Resync

Allows manual recrawling of linked websites

Manual Resync

Allows manual recrawling of linked websites

Auto Resync

Automatically recrawls linked websites

Auto Resync

Automatically recrawls linked websites

Show Sources

Shows sources used to generate answers

Show Sources

Shows sources used to generate answers

Alternative LLMs

Supports other Large Language Models

Alternative LLMs

Supports other Large Language Models

Fine-Tuning

Dedicated flow for correcting chatbot answers

Fine-Tuning

Dedicated flow for correcting chatbot answers

Use own OpenAI API key

Can use own OpenAI API (or other LLM) key to eg. send more GPT-4 messages

Use own OpenAI API key

Can use own OpenAI API (or other LLM) key to eg. send more GPT-4 messages

GDPR

Is compatible with EU privacy laws to protect business and customer personal information

GDPR

Is compatible with EU privacy laws to protect business and customer personal information

Team management

Can add team members to collaborate and manage a chatbot in an organization

Team management

Can add team members to collaborate and manage a chatbot in an organization

Installation

After creating a custom chatbot, where can it be used? Many chatbot builders offer a variety of installation options, from website widgets to app integrations.

Chaindesk - Installation	SiteGPT - Installation
Website widget Can install the chatbot as a widget on a website	Website widget Can install the chatbot as a widget on a website
Embed (iFrame) Can install the chatbot as an iFrame embed on a website	Embed (iFrame) Can install the chatbot as an iFrame embed on a website
Share link Can share the chatbot via a link	Share link Can share the chatbot via a link
Chatbot API Can interact with the chatbot through API	Chatbot API Can interact with the chatbot through API
Chatbot For Slack Can use the chatbot through Slack	Chatbot For Slack Can use the chatbot through Slack
Chatbot For Telegram Can use the chatbot in Telegram	Chatbot For Telegram Can use the chatbot in Telegram
Chatbot For Whatsapp Can use the chatbot through Whatsapp	Chatbot For Whatsapp Can use the chatbot through Whatsapp
Chatbot For Zapier Can use the chatbot through Zapier	Chatbot For Zapier Can use the chatbot through Zapier
Chatbot For Instagram Can use the chatbot through Instagram	Chatbot For Instagram Can use the chatbot through Instagram
Chatbot For Facebook Messenger Can use the chatbot through Facebook Messenger	Chatbot For Facebook Messenger Can use the chatbot through Facebook Messenger
Chatbot For Microsoft Teams Can use the chatbot through Microsoft Teams	Chatbot For Microsoft Teams Can use the chatbot through Microsoft Teams

Chaindesk - Installation

SiteGPT - Installation

Website widget

Can install the chatbot as a widget on a website

Website widget

Can install the chatbot as a widget on a website

Embed (iFrame)

Can install the chatbot as an iFrame embed on a website

Embed (iFrame)

Can install the chatbot as an iFrame embed on a website

Share link

Can share the chatbot via a link

Share link

Can share the chatbot via a link

Chatbot API

Can interact with the chatbot through API

Chatbot API

Can interact with the chatbot through API

Chatbot For Slack

Can use the chatbot through Slack

Chatbot For Slack

Can use the chatbot through Slack

Chatbot For Telegram

Can use the chatbot in Telegram

Chatbot For Telegram

Can use the chatbot in Telegram

Chatbot For Whatsapp

Can use the chatbot through Whatsapp

Chatbot For Whatsapp

Can use the chatbot through Whatsapp

Chatbot For Zapier

Can use the chatbot through Zapier

Chatbot For Zapier

Can use the chatbot through Zapier

Chatbot For Instagram

Can use the chatbot through Instagram

Chatbot For Instagram

Can use the chatbot through Instagram

Chatbot For Facebook Messenger

Can use the chatbot through Facebook Messenger

Chatbot For Facebook Messenger

Can use the chatbot through Facebook Messenger

Chatbot For Microsoft Teams

Can use the chatbot through Microsoft Teams

Chatbot For Microsoft Teams

Can use the chatbot through Microsoft Teams

Chaindesk - Customization	SiteGPT - Customization
Brand colors Can customize brand colors	Brand colors Can customize brand colors
Welcome message Can customize the welcome message	Welcome message Can customize the welcome message
Message input placeholder Can customize text input placeholder	Message input placeholder Can customize text input placeholder
Bubble text Can add/customize bubble text	Bubble text Can add/customize bubble text
Launcher icon Can upload a custom icon for the button that opens a chatbot on website	Launcher icon Can upload a custom icon for the button that opens a chatbot on website
Remove branding Option to remove branding (whitelabeling)	Remove branding Option to remove branding (whitelabeling)
Custom domain Option for a custom domain for the embed URL	Custom domain Option for a custom domain for the embed URL
Custom CSS Can provide custom CSS to fully modify the chatbot appearance	Custom CSS Can provide custom CSS to fully modify the chatbot appearance
Usage limits Option to limit chatbot usage (eg. messages) in a month	Usage limits Option to limit chatbot usage (eg. messages) in a month
Domain Allowlist Allow installation only on predefined domains to prevent unauthorized chatbot usage	Domain Allowlist Allow installation only on predefined domains to prevent unauthorized chatbot usage

Chaindesk - Customization

SiteGPT - Customization

Brand colors

Can customize brand colors

Brand colors

Can customize brand colors

Welcome message

Can customize the welcome message

Welcome message

Can customize the welcome message

Message input placeholder

Can customize text input placeholder

Message input placeholder

Can customize text input placeholder

Bubble text

Can add/customize bubble text

Bubble text

Can add/customize bubble text

Launcher icon

Can upload a custom icon for the button that opens a chatbot on website

Launcher icon

Can upload a custom icon for the button that opens a chatbot on website

Remove branding

Option to remove branding (whitelabeling)

Remove branding

Option to remove branding (whitelabeling)

Custom domain

Option for a custom domain for the embed URL

Custom domain

Option for a custom domain for the embed URL

Custom CSS

Can provide custom CSS to fully modify the chatbot appearance

Custom CSS

Can provide custom CSS to fully modify the chatbot appearance

Usage limits

Option to limit chatbot usage (eg. messages) in a month

Usage limits

Option to limit chatbot usage (eg. messages) in a month

Domain Allowlist

Allow installation only on predefined domains to prevent unauthorized chatbot usage

Domain Allowlist

Allow installation only on predefined domains to prevent unauthorized chatbot usage

Chaindesk - Features	SiteGPT - Features
Conversation History Has an inbox or logs for conversation history	Conversation History Has an inbox or logs for conversation history
Smart Prompts Has smart prompts to start conversations	Smart Prompts Has smart prompts to start conversations
Multilingual Supports multiple languages	Multilingual Supports multiple languages
Model Switching Supports GPT3.5 or GPT4	Model Switching Supports GPT3.5 or GPT4
Analytics Has messaging or chatbot analytics	Analytics Has messaging or chatbot analytics
Capture Leads Can capture user email addresses	Capture Leads Can capture user email addresses
Human Handover Can hand over to a human representative in the same conversation	Human Handover Can hand over to a human representative in the same conversation
Human Escalation Can ask to speak to a human later	Human Escalation Can ask to speak to a human later
Manual Resync Allows manual recrawling of linked websites	Manual Resync Allows manual recrawling of linked websites
Auto Resync Automatically recrawls linked websites	Auto Resync Automatically recrawls linked websites
Show Sources Shows sources used to generate answers	Show Sources Shows sources used to generate answers
Alternative LLMs Supports other Large Language Models	Alternative LLMs Supports other Large Language Models
Fine-Tuning Dedicated flow for correcting chatbot answers	Fine-Tuning Dedicated flow for correcting chatbot answers
Use own OpenAI API key Can use own OpenAI API (or other LLM) key to eg. send more GPT-4 messages	Use own OpenAI API key Can use own OpenAI API (or other LLM) key to eg. send more GPT-4 messages
GDPR Is compatible with EU privacy laws to protect business and customer personal information	GDPR Is compatible with EU privacy laws to protect business and customer personal information
Team management Can add team members to collaborate and manage a chatbot in an organization	Team management Can add team members to collaborate and manage a chatbot in an organization

Chaindesk vs. SiteGPT

Chaindesk

SiteGPT

Pricing

Chaindesk - Pricing

SiteGPT - Pricing

Training

Chaindesk - Training

SiteGPT - Training

Files

Files

Website URLs

Website URLs

Interact with 5000+ services

Interact with 5000+ services

Interact with APIs

Interact with APIs

Integrate with e-commerce

Integrate with e-commerce

Sitemap

Sitemap

Simple text

Simple text

Youtube video

Youtube video

Connect to Notion

Connect to Notion

Connect to Google Drive

Connect to Google Drive

Connect to Dropbox

Connect to Dropbox

Manual Retraining

Manual Retraining

Automatic Retraining

Automatic Retraining

Features

Chaindesk - Features

SiteGPT - Features

Conversation History

Conversation History

Smart Prompts

Smart Prompts

Multilingual

Multilingual

Model Switching

Model Switching

Analytics

Analytics

Capture Leads

Capture Leads

Human Handover

Human Handover

Human Escalation

Human Escalation

Manual Resync

Manual Resync

Auto Resync

Auto Resync

Show Sources

Show Sources

Alternative LLMs

Alternative LLMs

Fine-Tuning

Fine-Tuning

Use own OpenAI API key

Use own OpenAI API key

GDPR

GDPR

Team management

Team management

Installation

Chaindesk - Installation

SiteGPT - Installation

Website widget

Website widget

Embed (iFrame)

Embed (iFrame)

Share link

Share link

Chatbot API