Chaindesk

## What is Askli?

Askli is an AI-powered customer support platform that enables businesses to build, deploy, and manage custom ChatGPT-based chatbots — all without writing a single line of code. Designed to put customer support on autopilot, Askli leverages advanced generative AI models like GPT-4 to automatically resolve up to 80% of customer support queries around the clock. Whether you're a small business or a global enterprise, Askli provides a no-code platform that allows you to train a chatbot on your own company data within minutes, freeing up your support team to focus on what matters most. Trusted by industry leaders like Klarna, BNP Paribas, BCG, Patreon, and Shopify merchants worldwide, Askli is rapidly becoming the go-to AI customer service solution for businesses of all sizes.

## Key Features

Askli comes packed with a robust set of features designed to streamline customer support and drive business growth:

- **Custom Data Training:** Import data from a wide variety of sources including Notion, Google Drive, Zendesk Help Center, YouTube, WordPress, and any public URL to train your chatbot with company-specific knowledge.
- **Auto-Sync Datasources:** Askli automatically retrains your chatbot whenever your data is updated, ensuring your AI always delivers accurate, real-time responses.
- **Omnichannel Deployment:** Deploy your AI chatbot across multiple platforms including your website, WhatsApp, Slack, Telegram, Facebook Messenger, Zapier, Crisp, Zendesk, and Shopify.
- **Shared Inbox:** Manage all customer conversations from a centralized dashboard, assign tickets to team members, and automate workflows with ease.
- **AI-Powered Email Support:** Handle customer emails through Askli's intelligent dashboard, which uses AI to help resolve issues faster.
- **Conversational Forms:** Collect user information in a natural, conversational format that feels human and engaging.
- **Lead Generation:** Gather customer data and generate leads while delivering personalized support experiences.
- **Human Handoff:** Seamlessly take over any AI conversation at any time to ensure customers always receive the best possible support.
- **Function Calling:** Extend your chatbot's capabilities by connecting it to custom API endpoints for advanced automation.
- **Privacy & Security:** Founded in France, Askli adheres to strict privacy standards, with all data encrypted in transit and at rest on secure servers.

## What Makes Askli Unique

What truly sets Askli apart from other AI chatbot platforms is its powerful combination of simplicity, intelligence, and versatility. The platform's no-code setup means any business can deploy a fully customized AI support agent in just four easy steps — import data, customize the agent persona, deploy, and monitor — all without needing IT support. Unlike generic chatbot solutions, Askli's built-in safeguards ensure that AI responses remain strictly grounded in your knowledge base, eliminating off-topic or misleading answers and building customer trust.

The auto-sync feature is another standout capability, keeping your chatbot perpetually up to date without any manual intervention. Askli also excels in multilingual support, enabling businesses to communicate with customers globally in their native language — a feature praised by users like François Bossière, who expanded his services internationally using the platform.

Finally, Askli's all-in-one approach — combining AI chat, email support, conversational forms, lead generation, and a shared inbox — means businesses no longer need to juggle multiple tools. It truly is the only AI customer service solution you need to scale your team without hiring more staff.