Chaindesk

## What is Askli?

Askli is a no-code AI-powered customer support platform that enables businesses to create and deploy custom ChatGPT-style chatbots directly on their websites. Built on advanced generative AI models like GPT-4, Askli allows companies to put their customer support on autopilot by training a chatbot using their own company data. From startups to globally recognized enterprises like Klarna, BNP Paribas, and BCG, Askli serves thousands of businesses worldwide looking to streamline customer interactions, automate support, and generate leads — all without writing a single line of code.

Setting up an Askli chatbot is a straightforward four-step process: import your data from sources like Notion or Google Drive, customize the agent's persona and goals, deploy it to your website or existing tools, and monitor conversations across all channels. With Askli, businesses can reportedly resolve up to 80% of support queries instantly, dramatically reducing ticket volume and freeing up human agents for more complex issues.

## Key Features

- **Custom AI Training:** Import data from a wide range of sources including Google Drive, Notion, YouTube, Zendesk Help Center, and any public URL to build a knowledgeable, brand-specific chatbot.
- **Auto-Sync Datasources:** Askli automatically retrains your chatbot whenever your data is updated, ensuring responses are always accurate and current.
- **Omnichannel Support:** Deploy your chatbot across multiple platforms including embeddable website widgets, WhatsApp, Slack, Telegram, and Facebook Messenger for seamless, uninterrupted customer conversations.
- **Human Handoff:** Agents can take over AI-led conversations at any time, ensuring customers always receive the best possible support when complex issues arise.
- **Shared Inbox:** Manage all customer conversations from one centralized dashboard, assign chats to team members, and automate workflows with ease.
- **AI-Powered Email Support:** Handle customer emails through Askli's dashboard with AI assistance to resolve issues faster and more efficiently.
- **Conversational Forms:** Collect user information through natural, human-like conversational forms designed for lead generation and data collection.
- **Function Calling:** Extend chatbot capabilities by connecting to custom API endpoints, enabling dynamic, real-time interactions beyond standard Q&A.
- **Integrations:** Connect seamlessly with popular tools including Shopify, Zapier, Zendesk, Crisp, Slack, and more.

## What Makes Askli Unique

What truly sets Askli apart from other AI chatbot platforms is its combination of simplicity, reliability, and flexibility. Unlike many AI tools that can go "off-script," Askli's built-in safeguards ensure that its agents provide precise, trustworthy responses strictly grounded in your knowledge base — eliminating misleading or off-topic answers that can erode customer trust.

The platform's no-code approach means any business can deploy a sophisticated AI support agent in minutes, with no IT expertise required. This democratization of AI-powered support allows even small teams to scale their customer service operations without hiring additional staff.

Askli's auto-sync feature is another standout capability, ensuring chatbots stay perpetually up-to-date as business data evolves — a critical advantage in fast-moving industries. Additionally, its multilingual support enables businesses to communicate effectively with customers in their native languages, making global expansion far more accessible.

Founded in France, Askli also takes data privacy seriously, with all data encrypted in transit and at rest on secure servers — a reassuring commitment for businesses handling sensitive customer information.