Maisie

What is Maisie?

Maisie is a cutting-edge conversational eCommerce chatbot designed to enhance customer journeys on eCommerce websites. It leverages the power of AI to engage, assist, and convert visitors 24/7 without the need for constant human oversight. This AI-powered assistant not only enhances the customer service experience by providing instant and automated replies to customer queries but also aids in increasing sales through personalized product recommendation quizzes, and grows opt-in email and SMS subscriber lists.

Key Features

• Personalized Conversion Tools: Maisie excels in boosting sales through features like personalized product recommendation quizzes and AI-powered answers to pre-sales questions, aiming to reduce cart abandonment and guide shoppers towards making a purchase.
• Customer Service Automation: By automating responses to customer inquiries and providing real-time order status updates, Maisie significantly reduces the workload on customer service teams and improves customer satisfaction rates.
• Email & SMS List Building: With Maisie, businesses can grow their marketing lists more quickly through conversational opt-ins, capturing emails with Cart Saver bots, or enticing shoppers with Price Drop and Discount bots.
• Social Commerce Integration: Maisie supports selling on popular social media platforms through Conversational Links, tapping into the vast audience of Instagram, TikTok, and Facebook.
• Live Chat 2.0: The platform offers an advanced live chat feature, which seamlessly hands over complex queries to human agents, ensuring that the personal touch in customer service is never lost.
• Robust Integration: Ready to integrate with top eCommerce platforms like Shopify, BigCommerce, and coming soon to Magento, along with Klaviyo for marketing automation, ensuring Maisie fits perfectly into the existing tech stack of businesses.
• No Coding Required: Businesses can launch Maisie on their eCommerce store within minutes, enjoying the simplicity of setup without the need for any technical skills.

What Makes Maisie Unique

The unique proposition of Maisie lies in its blend of advanced technology with ease of use. The platform's AI is powered by OpenAI's ChatGPT, ensuring sophisticated and contextually aware interactions with customers. Furthermore, unlike other chatbots, Maisie places a strong emphasis on the customer journey, personalizing interactions to not only solve queries but to guide potential customers towards making a purchase.

Customization is another forte of Maisie; businesses can choose from 18 conversational templates or create their own, tailor bot triggers based on specific business rules, and segment chatbot displays based on visitor behavior, ensuring that every interaction is as relevant and engaging as possible.

Maisie's no contracts, no hidden fees policy, combined with a 14-day free trial, offers businesses a risk-free opportunity to explore its features. Its scalable pricing plans, which are determined by the volume of unique monthly website visitors, ensure that businesses of all sizes can leverage Maisie's capabilities to grow their eCommerce ventures.

In summary, Maisie stands out in the crowded market of eCommerce chatbots through its powerful integration of AI, focus on the customer journey, ease of use, and customization capabilities, making it an invaluable tool for enhancing both customer service and sales in the digital age.