The best way to compare UseChat vs. Userdesk: features, plans, pricing, training, installation, and more.
Provide instant customer support with a custom ChatGPT chatbot trained on your website content.
Learn more about UseChat →
No-code solution to create ChatGPT-like bots, trained on your data for websites, Notion, PDFs, and more.
Learn more about Userdesk →
UseChat - Pricing | Userdesk - Pricing |
|---|---|
Starter$47/Month 1000 messages, 1000 webpages Plus$97/Month 5000 messages, 10000 webpages, 5 team members Scale$437/Month 30000 messages, 50000 webpages, unlimited team members | Hobby$16/mo 1 chatbot, 2,000 messages, 500,000 training words Growth$41/mo 2 chatbots, 4,000 messages, 1,000,000 training words Pro$83/mo 5 chatbots, 15,000 messages, 2,000,000 training words Enterprise$416/mo 50 chatbots, 100,000 messages, 50,000,000 training words Free$0/mo 1 chatbot, 30 messages, Unlimited live chat |
UseChat - Training | Userdesk - Training |
|---|---|
FilesCan train on files like PDF, DOCX, etc. | FilesCan train on files like PDF, DOCX, etc. |
Website URLsCan train on a website URL | Website URLsCan train on a website URL |
Interact with 5000+ servicesCan trigger Actions in 5000+ services via Zapier, Make.com, Pabbly and others | Interact with 5000+ servicesCan trigger Actions in 5000+ services via Zapier, Make.com, Pabbly and others |
Interact with APIsCan interact with services via custom API | Interact with APIsCan interact with services via custom API |
Integrate with e-commerceCan provide Shopify or WooCommerce store inventory and order status | Integrate with e-commerceCan provide Shopify or WooCommerce store inventory and order status |
SitemapCan train on a sitemap | SitemapCan train on a sitemap |
Simple textCan train on plain text | Simple textCan train on plain text |
Youtube videoCan train on YouTube video transciptions | Youtube videoCan train on YouTube video transciptions |
Connect to NotionCan connect to Notion | Connect to NotionCan connect to Notion |
Connect to Google DriveCan connect to Google Drive | Connect to Google DriveCan connect to Google Drive |
Connect to DropboxCan connect to Dropbox | Connect to DropboxCan connect to Dropbox |
Manual RetrainingAllows manual recrawling of linked websites and other data sources | Manual RetrainingAllows manual recrawling of linked websites and other data sources |
Automatic RetrainingPeriodically recrawls linked websites and other data sources | Automatic RetrainingPeriodically recrawls linked websites and other data sources |
UseChat - Features | Userdesk - Features |
|---|---|
Conversation HistoryHas an inbox or logs for conversation history | Conversation HistoryHas an inbox or logs for conversation history |
Smart PromptsHas smart prompts to start conversations | Smart PromptsHas smart prompts to start conversations |
MultilingualSupports multiple languages | MultilingualSupports multiple languages |
Model SwitchingSupports GPT3.5 or GPT4 | Model SwitchingSupports GPT3.5 or GPT4 |
AnalyticsHas messaging or chatbot analytics | AnalyticsHas messaging or chatbot analytics |
Capture LeadsCan capture user email addresses | Capture LeadsCan capture user email addresses |
Human HandoverCan hand over to a human representative in the same conversation | Human HandoverCan hand over to a human representative in the same conversation |
Human EscalationCan ask to speak to a human later | Human EscalationCan ask to speak to a human later |
Manual ResyncAllows manual recrawling of linked websites | Manual ResyncAllows manual recrawling of linked websites |
Auto ResyncAutomatically recrawls linked websites | Auto ResyncAutomatically recrawls linked websites |
Show SourcesShows sources used to generate answers | Show SourcesShows sources used to generate answers |
Alternative LLMsSupports other Large Language Models | Alternative LLMsSupports other Large Language Models |
Fine-TuningDedicated flow for correcting chatbot answers | Fine-TuningDedicated flow for correcting chatbot answers |
Use own OpenAI API keyCan use own OpenAI API (or other LLM) key to eg. send more GPT-4 messages | Use own OpenAI API keyCan use own OpenAI API (or other LLM) key to eg. send more GPT-4 messages |
GDPRIs compatible with EU privacy laws to protect business and customer personal information | GDPRIs compatible with EU privacy laws to protect business and customer personal information |
Team managementCan add team members to collaborate and manage a chatbot in an organization | Team managementCan add team members to collaborate and manage a chatbot in an organization |
UseChat - Installation | Userdesk - Installation |
|---|---|
Website widgetCan install the chatbot as a widget on a website | Website widgetCan install the chatbot as a widget on a website |
Embed (iFrame)Can install the chatbot as an iFrame embed on a website | Embed (iFrame)Can install the chatbot as an iFrame embed on a website |
Share linkCan share the chatbot via a link | Share linkCan share the chatbot via a link |
Chatbot APICan interact with the chatbot through API | Chatbot APICan interact with the chatbot through API |
Chatbot For SlackCan use the chatbot through Slack | Chatbot For SlackCan use the chatbot through Slack |
Chatbot For TelegramCan use the chatbot in Telegram | Chatbot For TelegramCan use the chatbot in Telegram |
Chatbot For WhatsappCan use the chatbot through Whatsapp | Chatbot For WhatsappCan use the chatbot through Whatsapp |
Chatbot For ZapierCan use the chatbot through Zapier | Chatbot For ZapierCan use the chatbot through Zapier |
Chatbot For InstagramCan use the chatbot through Instagram | Chatbot For InstagramCan use the chatbot through Instagram |
Chatbot For Facebook MessengerCan use the chatbot through Facebook Messenger | Chatbot For Facebook MessengerCan use the chatbot through Facebook Messenger |
Chatbot For Microsoft TeamsCan use the chatbot through Microsoft Teams | Chatbot For Microsoft TeamsCan use the chatbot through Microsoft Teams |
UseChat - Customization | Userdesk - Customization |
|---|---|
Brand colorsCan customize brand colors | Brand colorsCan customize brand colors |
Welcome messageCan customize the welcome message | Welcome messageCan customize the welcome message |
Message input placeholderCan customize text input placeholder | Message input placeholderCan customize text input placeholder |
Bubble textCan add/customize bubble text | Bubble textCan add/customize bubble text |
Launcher iconCan upload a custom icon for the button that opens a chatbot on website | Launcher iconCan upload a custom icon for the button that opens a chatbot on website |
Remove brandingOption to remove branding (whitelabeling) | Remove brandingOption to remove branding (whitelabeling) |
Custom domainOption for a custom domain for the embed URL | Custom domainOption for a custom domain for the embed URL |
Custom CSSCan provide custom CSS to fully modify the chatbot appearance | Custom CSSCan provide custom CSS to fully modify the chatbot appearance |
Usage limitsOption to limit chatbot usage (eg. messages) in a month | Usage limitsOption to limit chatbot usage (eg. messages) in a month |
Domain AllowlistAllow installation only on predefined domains to prevent unauthorized chatbot usage | Domain AllowlistAllow installation only on predefined domains to prevent unauthorized chatbot usage |
